At Water Country USA, we want you to enjoy the thrills and wonders of our park in the simplest, most efficient, and flexible way possible. That’s why we are announcing that we are transitioning to cashless operations starting May 13, 2023.
Just swipe or tap your credit card, debit card, or smart device with Apple Pay or Google Pay everywhere you typically use cash. It’s faster, more secure, and convenient, so you can spend less time in line and more time having fun!
If you don’t have a payment card, we have you covered. Just stop by one of our easy-to-use Cash-to-Card kiosks located throughout the park to transfer your cash (free of charge) onto a Visa prepaid debit card that can be used anywhere Visa is accepted.
Cashless: The easy way to pay & play
Frequently asked questions
Where can I find cash-to-card kiosk locations at the park?
You can locate cash-to-card kiosks on the water park map or in the free Water Country USA mobile app.
What type of payments does Water Country USA accept?
Water Country USA accepts American Express, Discover, Mastercard, and Visa credit cards and most debit cards, as well as Apple Pay and Google Pay. We also have Cash-to-Card kiosks conveniently located throughout the park where you can transfer your cash (free of charge) to a Visa prepaid debit card.
Is it free to use the Cash-to-Card kiosk?
Yes! You will not be charged a fee to transfer your cash to a card or to use it for payment (in the park or anywhere Visa is accepted in the U.S.). If you use the card regularly, you will not incur any fees. Just keep in mind that after 92 consecutive days with no transactions, you will be charged $3.95 per month by the card issuer.
How much cash can I load onto a Visa prepaid debit card at the Cash-to Card kiosk? Is there a minimum amount required?
You may load up to $500 onto one Visa prepaid debit card at a time. There is no minimum amount required.
Can I reload the payment card at a Cash-to-Card kiosk?
No, these cards are not reloadable. However, you can always load additional cash onto a new card free of charge.
How can I check the balance on my Visa prepaid debit card?
You can check the balance on your card at any Cash-to-Card kiosk during your visit. You can also visit rcbalance.com or call the number on the back of your card at any time.
Why is Water Country USA going cashless?
Cashless, contactless transactions are faster, safer, and more secure. It’s one more way we can help to provide you with a more streamlined and worry-free experience.
What should I do if the Cash-to-Card kiosk takes my cash but does not give me a card?
Please take the receipt that lists the amount of cash you deposited during your transaction to Guest Services at the front of the park. Our team will work with the Issuer to verify the error and make sure the correct funds are loaded onto a new Visa prepaid debit card.
Do I need to enter any personal information at a Cash-to-Card kiosk?
No, you will not be asked to enter any personal information to load cash onto a Visa prepaid debit card.
What if I don’t have enough money on the card to cover my purchase?
Don’t worry, you will not be charged any penalties or fees if you attempt to make a purchase that exceeds the funds on your card. You will need to provide another form of payment to complete the transaction or load additional money onto a new Visa prepaid debit card at one of the Cash-to-Card kiosks.
What if I still have funds on my card when I leave the Park?
Not to worry your Visa prepaid debit card may be used anywhere Visa is accepted.