Where can I find cash-to-card kiosk locations at the park?
What type of payments does Water Country USA accept?
You can locate cash-to-card kiosks on the park map below or in the free Water Country USA mobile app starting May 13.
Is it free to use the Cash-to-Card kiosk?
Water Country USA accepts American Express, Discover, Mastercard, and Visa credit cards and most debit cards, as well as Apple Pay and Google Pay. We also have Cash-to-Card kiosks conveniently located throughout the park where you can transfer your cash (free of charge) to a Visa prepaid debit card.
How much cash can I load onto a Visa prepaid debit card at the Cash-to Card kiosk? Is there a minimum amount required?
Yes! You will not be charged a fee to transfer your cash to a card or to use it for payment (in the park or anywhere Visa is accepted in the U.S.). If you use the card regularly, you will not incur any fees. Just keep in mind that after 92 consecutive days with no transactions, you will be charged $3.95 per month by the card issuer.
Can I reload the payment card at a Cash-to-Card kiosk?
You may load up to $500 onto one Visa prepaid debit card at a time. There is no minimum amount required.
How can I check the balance on my Visa prepaid debit card?
No, these cards are not reloadable. However, you can always load additional cash onto a new card free of charge.
Why is Water Country USA going cashless?
You can check the balance on your card at any Cash-to-Card kiosk during your visit. You can also visit rcbalance.com or call the number on the back of your card at any time.
What should I do if the Cash-to-Card kiosk takes my cash but does not give me a card?
Cashless, contactless transactions are faster, safer, and more secure. It’s one more way we can help to provide you with a more streamlined and worry-free experience.
Do I need to enter any personal information at a Cash-to-Card kiosk?
Please take the receipt that lists the amount of cash you deposited during your transaction to Guest Services at the front of the park. Our team will work with the Issuer to verify the error and make sure the correct funds are loaded onto a new Visa prepaid debit card.
What if I don’t have enough money on the card to cover my purchase?
No, you will not be asked to enter any personal information to load cash onto a Visa prepaid debit card.
What if I still have funds on my card when I leave the Park?
Don’t worry, you will not be charged any penalties or fees if you attempt to make a purchase that exceeds the funds on your card. You will need to provide another form of payment to complete the transaction or load additional money onto a new Visa prepaid debit card at one of the Cash-to-Card kiosks.
Not to worry your Visa prepaid debit card may be used anywhere Visa is accepted.